Wednesday, June 04, 2014

A New Form of Restaurant Ratings

There was an interesting article in Business Week.  Apparently, restaurants have expressed an interest in rating their customers:
http://www.businessweek.com/articles/2014-06-03/the-reverse-yelp-restaurants-can-now-review-customers-too#r=most popular

They can track tips, food orders, and more.  For years, critics have rated restaurants but rating the actual customer?  All I can say is that it's a brave new world with social media.  If you're a cheap tipper, you could get a bad reputation online based on server postings!  Right now it's optional and relatively new.  Still, it gives you some idea of how businesses could rate customers in the future.  In the past, rather than single out specific customers, a retailer might enforce strict return policies:
http://www.kiplinger.com/article/spending/T050-C011-S001-retailers-with-stingy-return-policies.html

Restaurants are different though.  It's also interesting to see how they keep track of customers.  Until next time, catch me in the library.